WEBMARKETING BOOSTER
S.A.S. with capital of 151 390 €
Head office : 29 chemin du vieux chêne - 38240 Meylan - France
RCS Grenoble : 789 791 068
Intra-Community VAT : FR 789 791 068
Damien Grosgeorges
C.E.O. WEBMARKETING BOOSTER
The website www.wmb.io, as well as all its contents, is protected by the laws in force on intellectual property and copyright.
All rights of reproduction are reserved, including iconographic, photographic and all literary content.
The brand WEBMARKETING BOOSTER ® belongs to WEBMARKETING BOOSTER.
The copyrights of the entire site and its applications are the exclusive and inalienable property of WEBMARKETING BOOSTER. The use of the information of the site www.wmb.io is subject to the explicit authorization of the Director of Publication.
OVH
2 rue Kellerman
59100 Roubaix
France
Webmarketing Booster ("WMB," "we," or "our") publishes the SaaS WMB solution that personalizes the customer experience of online sites and helps digital teams in the implementation of their strategy.
WMB, by offering features that require the processing of your customers' personal data, is committed to ensuring the confidentiality and security of the data of its customers and end users. We invest a lot of resources to ensure data protection, privacy and security. We comply with all applicable laws and regulations as well as the EU General Data Protection Regulations (GDPR) and related guidelines.
The new European regulation on the protection of personal data (RGPD) comes into effect on May 25, 2018. This regulation (accessible on the website of the CNIL) concerns all companies established on the territory of the European Union and will regulate the way which we exploit the data. Which in France is the continuity of the law "Informatique et Libertés" of 1978.
It meets 2 objectives:
→ Ensure better control of the data collected by individuals that directly or indirectly identify individuals.
→ Empower the entities that process the data.
Using one or more features of the WMB solution to manage or customize your customers' journey means that you have engaged WMB as a Data Processor to perform certain processing on your behalf. As part of your entity's relationship with WMB, you are the Data Controller of your end user's personal data and WMB is the Data Processor. Also, WMB processes your customer data only based on your entity's instructions as a controller of that data.
In addition, WMB acts as a controller for the personal data we collect from users of our SaaS WMB solution, and only processes the data necessary to fulfill and respect the contractual relationship.
The people you register or collect as contacts in WMB are your data subjects, and you are considered the Data Controller with respect to such personal data. In our Terms of Service and Privacy Policy, we refer to this data as Customer Data.
→ Appointment of a Data Protection Officer (DPO)
A Data Protection Officer (DPO - R. Meyssin) has been appointed to manage the entire WMB Privacy Program. You can address your non-technical questions by form or at privacy@wmb.io and we will get back to you as soon as possible.
→ Organization and technical process of the data
WMB has updated its processes to ensure the security, integrity, confidentiality and availability of data. At the request of our customers, we may delete, transfer or modify all personal data that we have and that comply with our privacy policy.
→ Storage and data protection
To ensure the protection of the personal data of our customers and those of your customers, we guarantee that our outsourcing partners are protected and comply with RGPD with a data center located in the European Union.
→ Legal measures
WMB has updated all of its contractual documentation, the Terms of Service or the Privacy Policy, to comply with RGPD and EU regulations. Our documentation is subject to continual revisions to increase transparency with end users and our customers.
→ Internal training
WMB has trained its staff appropriately for services that involve the processing of personal data in order to ensure compliance with the RGPD processes.
As part of the new RGPD regulation, WMB invites you to validate the following points:
→ Compliance with your terms of use or privacy policy
Make sure that your terms of use or privacy policy correctly communicate to your users how you use WMB (and any other similar service) on your online site. The RGPD can penalize you strongly if you have not made it clear. Also, we recommend that you make sure your policies are up to date and clear to your readers.
→ Data Processing Agreement
If you are in the European Union, you will probably want to sign a data processing agreement with WMB. We are happy to do so and we invite you to contact us at privacy@wmb.io and we will get back to you as soon as possible.
The General Data Protection Regulation (GDPR) is considered the most important regulation of European data protection legislation introduced in the European Union (EU) for 20 years. After four years of legislative negotiations, this regulation was definitively adopted by the European Parliament on 14 April 2016 and replaces the 1995 Data Protection Directive. The GDPR strengthens the privacy rights of EU citizens, and significantly strengthens data processing obligations.
The GDPR regulates the processing of personal data of individuals within the European Union, including their collection, storage, transfer or use. The GDPR gives data subjects more rights and control over their data by regulating how you must manage and store the personal data you collect.
The GDPR came into effect on May 25, 2018.
Since then, you must be in compliance with the provisions of the GDPR.
The GDPR grants 7 fundamental rights to those concerned:
1. Right to be informed: Entities must be transparent in the use of personal data and inform the data subjects.
2. Right of access: Data subjects will have the right to know what personal data is held about them and how they are processed.
3. Right of rectification: where reasonably possible, data subjects shall have the right to rectify / correct personal data if they believe that it is inaccurate or incomplete.
4. Right to erasure (also called "Right to be forgotten"): data subjects have the right to have their personal data deleted permanently at their request.
5. Right to limit treatment: data subjects have the right to block the processing of their personal data.
6. Right to portability of data: where reasonably possible, data subjects have the right to retain and re-use their personal data for their own purposes.
7. Right of opposition: In certain circumstances, data subjects have the right to oppose the use of their personal data. Including if personal data are used for direct marketing, scientific or historical research or for statistical purposes, unless the processing is necessary for the performance of a public interest mission.
The provisions of the GDPR apply to any entity that processes the personal data of individuals in the European Union (EU), including the monitoring of their online activities, regardless of whether the entity has a physical presence in the EU.
Failure to comply may result in fines of up to 4% of the annual total turnover or 20 million euros (whichever is greater) in the event of a violation of the regulatory provisions of the GDPR.
A Data Protection Officer must be appointed in the following cases: (a) public authorities; (b) entities that carry out systematic large-scale monitoring; (c) entities that handle sensitive personal data on a large scale. If you do not belong to one of these categories, you do not have to appoint a Data Protection Officer. This remains strongly recommended.
A Data Controller represents the entity that determines the objectives, conditions and means of the processing of personal data. The Data Processor is the entity that processes the personal data on behalf of the controller.
As part of your entity's relationship with WMB, you are the Data Controller of your end user's personal data and WMB is the Data Processor. Regarding the data of your entity, WMB is the Data Controller.
At Webmarketing Booster ("WMB", "we", "our"), we recognize the importance of protecting your personal information, respecting your privacy and maintaining your privacy. your confidence. WMB is committed to treating them responsibly and in compliance with applicable data protection laws in all countries where WMB is present.
This Privacy Statement describes WMB's general privacy practices that apply to the personal information we collect, use and share about consumers and other individuals from our customers, business partners, suppliers and other organizations with which WMB has established or considering establishing business relations.
This statement also outlines the information management practices on WMB's websites (https://www.wmb.io), the type of information collected and tracked about the users of our websites in the manner in which information is used, shared or processed offline, particularly in the case of recruitment. It also describes how cookies, web beacons and other technologies can be used. We may provide additional or more specific information about the collection or use of personal information on our websites or in connection with a particular product or service.
This Privacy Statement is supplemented by the SaaS WMB Software Products and Offers Privacy Statement, which provides additional information as part of a connection to our services or a WMB feature (https://my.wmb.io).
We may collect your personal information as an individual for a variety of purposes, so here are the data we or our partners collect:
We may collect your personal information as an individual for a variety of purposes, for example:
By entering one of our websites or using an online service, we register the necessary information to give you access to the use of the website and to comply with the legal and security requirements for the use of our site, such as passwords, IP addresses and browser settings. We also collect information about your activities during your visit, in order to personalize your browsing of the website, for example the recording of your preferences and settings, and to collect statistics that help us to further improve and develop our websites, products and services.
When you contact us (online or offline) to request information, order a product or service, request assistance or participate in a forum or other social computing tool, we collect the information necessary to satisfy your request, give you access to the product or service, provide you with assistance and be able to contact you. For example, we collect your name and contact information, the details of your request and the contract you have with us, as well as the processing, delivery and billing of your order. We can also include information on customer satisfaction surveys. We keep this information for administrative purposes, to defend our rights and in connection with our relationship with you.
When you provide us with your name and contact information to register in connection with such an application, registration may be used to identify you when you visit our websites. Registration can also allow you to customize and control your privacy settings.
We collect information about the use of the WMB SaaS platform services to enable product features, improve your visit and interaction with you, inform you our customers on the overall use of services, to provide assistance and to improve and develop our products and services.
For details about the technologies we use, the personal information we collect, and how to control or block tracking or delete cookies, refer to the WMB Privacy Statement on the Internet.
As part of our relationship with customers or prospects, partners and suppliers, they also provide us with professional contact information (for example, name, contact details, the function or title of their employees, subcontractors, consultants and authorized users) for purposes such as contract management, processing, delivery of products and services, support provision, billing and service management or relationships.
We register individuals who visit our sites and locations (name, identification and contact details).
Most of the information we collect about you comes from our direct interactions with you. When you register for an event, we may collect information (online or offline) about the organization of the event and during the event, such as participation in sessions and survey results. We combine the personal information we collect to develop an overall analysis and decision support solutions for our business and for marketing purposes. You can choose to receive information about our products and services by e-mail, phone or mail, or to sign up for subscriptions. When you visit our websites or use our services, we may provide you with personalized information. You can always ask to stop receiving personalized communications by sending an e-mail to privacy@wmb.io. For more information, see the WMB Privacy Statement on the Internet.
When we indicate that we use your personal information in connection with a request, an order, a transaction or a contract (or in preparation for it) or to provide the requested services (such as a feature), we do so because this is necessary to fulfill a contract with you.
When we indicate that we use your personal information in connection with the marketing, improvement or development of our products or services, in accordance with the security or regulatory obligations other than those relating to your contract or request, we we do so on the basis of our legitimate interests or those of a third party, or with your agreement. When we collect or use your personal information subject to EU privacy regulations, this may affect your rights.
In some cases, WMB uses vendors located in different countries to collect, use, analyze and process personal information on its behalf.
Where applicable, WMB may also share your personal information with selected partners to help us provide you or the company for which you work products or services or to satisfy your requests, or with your agreement. When selecting our suppliers or partners, we take into account their data processing processes.
If WMB decides to sell, buy, merge or otherwise restructure its business in certain countries, this type of transaction may result in the disclosure of personal information to potential or confirmed buyers, or the disclosure of such data by sellers . WMB strives to implement optimal protection of personal information in these transactions.
In some cases, personal information may be disclosed to an administration, by order of a court of law or as part of a court order or legal process. We may also share your personal information to protect the rights or property of WMB, our business partners, our suppliers, our customers or other parties, if we have reasonable grounds to believe that such rights or his property has been or could be affected.
WMB's international presence involves a large number of third-party personal information transfers located in the countries where we operate. Some countries have implemented transfer restrictions for personal information, on the basis of which WMB takes various measures.
If necessary, WMB implements standard contractual clauses approved by the European Commission or similar contractual clauses in other jurisdictions. These include transfers to suppliers or other third parties. You can request a copy of the standard contract clauses from the European Commission by clicking here.
We are committed to protecting your personal information and preserving its accuracy. WMB implements reasonable physical, administrative, and technical safeguards to prevent unauthorized access, use, and disclosure of your personal information. For example, we encrypt certain sensitive personal information, such as credit card data, when we transmit it over the Internet. We also require our suppliers to protect this information against unauthorized access, use, and dissemination.
We will not store personal information for longer than necessary for the purposes for which it is processed, including for the security of our processing in accordance with legal and regulatory requirements (eg example, accounting and legal retention periods), the settlement of disputes and to assert, exercise or defend our rights in the countries in which we operate.
Because circumstances may vary depending on the context and the services, the information in the Internet Privacy Statement or in a specific notification may provide more detailed information about the applicable retention periods.
If you have any questions about this Privacy Statement, please contact us by completing this application form at WMB Privacy. Your message will be sent to the appropriate person on the WMB data privacy team, such as data protection officers or their team members.
For the purposes of the General Data Protection Regulation of the European Union (or RGPD) and unless otherwise indicated, the controller of your personal information is WEBMARKETING BOOSTER, 29 chemin du vieux chêne 38240 Meylan, France is required to name a Data Protection Officer (DPO).
The designated data protection representative for your personal information is Mr R. Meyssin.
You can request access to your personal information and update or correct it. You also have the right to challenge direct marketing. You can access the application process by clicking on this application format WMB Privacy.
You may have other rights in accordance with your local law applicable to processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulations ("GDPR") and your personal information is processed on the basis of legitimate interests, you have the right to challenge the treatment for reasons related to your particular situation. As part of the GDPR Settlement, you may also have the right to request the removal or restriction of your personal information and to request the portability of your personal information.
If you believe that our processing of your personal information does not comply with applicable data protection laws, you may lodge a complaint:
We reserve the right to update from time to time this Privacy Statement, as well as any other specific privacy statement. When modifying this Privacy Statement, we will add a new date at the top of this Privacy Statement.
